Cancellation Policy

Last updated: October 8, 2026

At Fish Pet Supply, we understand that plans can change. If you need to cancel or modify an order, please contact us as soon as possible.

Order Cancellation Requests

To request a cancellation, contact us at FidelQuevillon018079@hotmail.com and include your order number and the email address used during checkout.

Before Processing or Shipment

If your order has not yet entered processing, packing, fulfillment, or shipment, we will make reasonable efforts to cancel it.

Cancellation cannot be guaranteed once fulfillment has begun.

After Shipment

If an order has already shipped, cancellation may no longer be possible.

After delivery, you may request an eligible return according to our applicable return and refund policies.

Cancellation Confirmation

An order is not considered cancelled until you receive confirmation from Fish Pet Supply.

Refunds for Cancelled Orders

If a cancellation is successfully completed after payment has been processed, any approved refund will be issued to the original payment method.

Partial Order Cancellations

If you would like to cancel only part of an order, contact us as soon as possible.

Partial cancellation may not be possible after fulfillment has begun.

Orders We May Cancel

Fish Pet Supply may cancel an order where reasonably necessary, including when a product becomes unavailable, payment cannot be authorized, order information is inaccurate, fraudulent activity is suspected, a pricing or inventory error occurs, shipping restrictions apply, or an order cannot otherwise be fulfilled.

Changing an Order

If you need to change a product, quantity, or shipping address, contact us immediately.

Changes cannot be guaranteed once processing or shipment has begun.

Contact Us

Fish Pet Supply
Email: FidelQuevillon018079@hotmail.com
Website: fishpetsupply.com

Business Address:
1301 Dogwood Ln
Atlanta, GA 30349
United States